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Connect Claude on your phone

Use your CRM connector from the Claude mobile app.

Your phone is where this connection earns its keep — between showings, in the car, walking out of a listing appointment. The Claude mobile app (iOS and Android) can use your ActuallyCare connector, with one catch: you can't add the connector from inside the mobile app. You add it once on claude.ai in a browser, and it then appears in the app automatically.

First, add the connector on the web#

  1. Add the ActuallyCare connector on claude.ai by following Connect Claude.ai (web). You can do this in the browser on your phone — it doesn't need a computer.

    What you should see: ActuallyCare listed as connected under Settings → Connectors on claude.ai.

If you've already done the web setup, there's nothing to repeat. Connectors belong to your Claude account, so the one you added on the web travels with you.

Find it in the Claude mobile app#

  1. Open the Claude app on your phone and make sure you're signed in with the same Claude account you used on claude.ai.

    What you should see: Claude's chat screen. Same-account matters — a connector added under one account won't show up under another.

  2. Start a new chat and tap the tools menu — the small sliders icon near the message box.

    What you should see: A list of tools and connectors, with ActuallyCare among them. You can toggle it on or off per conversation right here.

  3. Make sure ActuallyCare is toggled on, then ask: "Using ActuallyCare, what's my next appointment?"

    What you should see: Claude may ask permission to use an ActuallyCare tool — tap Allow. Then it answers with your real schedule.

Made for the road#

The mobile app supports voice dictation, which turns Claude into a hands-free CRM assistant. Tap the microphone and talk. Some real-world asks:

Right after a showing, before you forget what the buyers said:

"Using ActuallyCare, log showing feedback for 42 Oak Ave — the buyers loved the kitchen, thought the backyard felt small, and want a second look this weekend."

Driving between appointments (passenger seat or parked, please):

"What's my next appointment, and what's the address?"

Leaving an open house with a pocket full of new names:

"Create a lead: Maria Lopez, phone 555-0142, met her at the Oak Avenue open house, looking for three bedrooms under seven fifty."

Walking up to a client's door, needing a refresher:

"Give me a quick summary of everything we have on the Nguyens."

Waiting in the title office:

"What's the status of the Hendersons' escrow? Anything due this week?"

A note on safety: everything Claude logs or creates lands in your CRM where you can see and edit it. The connection works as your account — the same access you approved at setup — and anything outbound, like an email, starts as a draft until you give a clear okay. Details in Permissions and safety.

If it isn't showing up#

The usual cause is two different Claude accounts — one on the web, another on the phone. Check the account email in the app's settings against the one on claude.ai. For everything else, see I can't find the Connectors option in Claude and the rest of the troubleshooting page.